Reject New Service Quality Regulations
Dear Commissioners:
We’ve recently become aware of the CPUC’s proceeding on service quality and write in strong opposition to imposing new metrics. We applaud the Commission’s commitment to achieving broadband for all, new standards would push this goal further out of reach for many Californians.
With faster speeds and fewer dropped calls or outages, broadband is now more affordable and accessible in our community. New service quality metrics would disrupt this progress—hampering deployment efforts in areas with less connectivity and increasing costs to consumers and small businesses.
As the leading voice for San Gabriel Valley residents, we respectfully urge the Commission to reject new service quality metrics and, instead, help remove barriers and unlock funding that accelerates broadband deployment in underserved, rural and tribal communities.
Thank you for your attention to this matter.